Terms of Service

1. Introduction

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and Envsoft Solutions LLP ("Company", "we", "us", or "our"), governing your access to and use of the AudioCrux.app mobile application, web application, browser extension, and any related services (collectively, the "App" or "Service").

AudioCrux.app is an AI‑powered application that enables you to discover, listen to, highlight, transcribe, summarize, and analyze podcasts, audio recordings, text documents, web content (via URLs), document files (e.g., PDFs), and images, and to organize that information into notes, playlists, and collections.

By accessing or using any part of the App, creating an account, or clicking "I Agree", "Sign Up" or similar buttons, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

To use the Service, you must be at least 18 years old, or the age of majority in your jurisdiction if higher. If the applicable law in your jurisdiction allows users between 13 and 18 years old to use the Service with parental or guardian consent, you represent that you have reviewed these Terms with your parent or legal guardian and that both you and your parent/guardian agree to these Terms. If you are using the App on behalf of an entity, you represent and warrant that you have authority to bind that entity, and in that case "you" and "your" refer to that entity.

If you do not agree to these Terms, or if you do not meet the eligibility requirements, you must not access or use the App.

2. Changes To Terms

We may modify these Terms at any time, in our sole discretion, to reflect changes in our Service, legal requirements, or business practices.

When we make material changes, we will notify you by updating the "Last Updated" date at the top of these Terms and may also provide additional notice within the App or via email or other reasonable channels.

Your continued use of the App after the effective date of the updated Terms constitutes your acceptance of the revised Terms. If you do not agree to the changes, you must stop using the App and, if applicable, cancel your subscriptions.

3. The Service

AudioCrux.app provides functionality for listening to and managing podcasts and other audio, creating "snips" or highlights of specific moments, generating AI‑powered transcriptions, summaries, and analyses, and organizing this content into notes, playlists, and knowledge collections.

The App uses artificial intelligence and machine learning technologies (including third‑party models) to generate outputs such as transcripts, summaries, key points, and other derived data. AI‑generated outputs may contain errors, inaccuracies, omissions, or biases, and you are solely responsible for reviewing and verifying the accuracy, completeness, and appropriateness of such outputs before relying on them.

Content generated or provided through the App is for informational purposes only and does not constitute professional advice (including legal, financial, medical, or educational advice). You should not rely on the App as a substitute for professional judgment.

4. Service Tiers And Billing

• Description: The App may offer a set of features and usage limits available at no monetary cost to you (the "Free Service"). The specific features and limitations of the Free Service are described within the App and may be changed at any time.
• Rights: We may add, remove, or modify features of the Free Service, or discontinue the Free Service or convert certain features into paid features at our sole discretion.

• Description: The App may offer additional or enhanced features, higher limits, or improved performance through paid subscription plans (the "Premium Service" or "Paid Plans"). Details regarding plan types, features, prices, and limitations are provided in the App and may be updated from time to time.

• Description: We may offer free trials of Premium Service for a specified duration. Unless otherwise indicated in the App, at the end of the free trial, your subscription may automatically convert into a paid recurring subscription unless you cancel before the trial ends.

• Billing: Unless explicitly stated otherwise, all paid subscriptions automatically renew at the end of each billing period (e.g., monthly or annually) at the then-current rate, and you authorize us or our third‑party payment processors to charge your payment method for the renewal term, including applicable taxes and fees.
• Direct vs store: If you purchase through a mobile app store (e.g., Apple App Store, Google Play Store), your purchase is also governed by that store's own terms and conditions and billing rules. If you purchase directly from us, these Terms and any additional direct billing terms apply.

• Cancellation: You may cancel your subscription at any time via the App's account or subscription settings, or, if purchased through a third‑party store, via that store's subscription management interface. Unless otherwise required by law or expressly stated, cancellations take effect at the end of the current billing cycle, and you will retain access to Premium features until that time.
• Refunds: We do not provide refunds for any subscription fees or purchases. All sales are final. Once a payment has been processed, it is non-refundable, regardless of usage, cancellation, or any other circumstances, except where refunds are required by applicable law.

5. Account Registration And Security

To access certain features, you must create an account using your email address or through supported identity providers (e.g., Google, Apple). You agree to provide accurate, current, and complete information during registration and to keep such information up to date.

You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. We may assume that any access or activity under your account is made by you or with your authorization.

You agree to notify us promptly of any unauthorized use of your account, breach of security, or suspicion thereof. We are not liable for any loss or damage arising from your failure to safeguard your account credentials.

6. User Content And Licenses

"User Content" means any data, information, audio recordings, text, documents, images, URLs, notes, highlights, playlists, titles, descriptions, or other materials that you upload, submit, record, or otherwise make available through the App.

You retain all rights of ownership in and to your User Content, subject to the limited licenses you grant to us in these Terms.

By uploading or submitting User Content, you grant Company a limited, non‑exclusive, worldwide, royalty‑free, transferable and sublicensable license to host, store, copy, process, transmit, modify, adapt, create derivative works from, and display your User Content solely for: (a) operating, maintaining, and providing the App and its features to you and other users as applicable; and (b) internal analytics and product improvement purposes, as further detailed in our Privacy Policy.

Some User Content or associated metadata (for example, titles of public highlights or snips) may be publicly visible within the App, while private notes and certain data may remain visible only to you, as indicated by the App's interface and settings. You are responsible for selecting privacy options where available.

You represent and warrant that: (a) you have all necessary rights, licenses, consents, and permissions to submit your User Content and grant the above license; (b) your User Content does not infringe, misappropriate, or violate any third‑party rights, including intellectual property, privacy, or publicity rights; and (c) your User Content does not include unlawful, harmful, defamatory, obscene, or otherwise objectionable material.

We reserve the right, but not the obligation, to review, monitor, and remove User Content at our sole discretion without prior notice, including where we believe it violates these Terms, our policies, or applicable law.

7. Third Party Services And Links

The App integrates with and relies on third‑party services for core functionality, including AI model providers, cloud infrastructure, authentication, and subscription management. Your use of the App may therefore also be subject to the terms and privacy policies of such third parties.

The App may display or link to content and resources provided by third parties (for example, podcasts, web content, or external websites). Company does not control, endorse, or assume responsibility for any third‑party content or sites. Accessing third‑party sites is at your own risk, and separate terms and privacy policies may apply.

8. Acceptable Use And Prohibited Conduct

You agree to use the App in compliance with these Terms, applicable laws, and generally accepted online conduct standards.

• Using the App for any unlawful purpose or in violation of any applicable local, national, or international law, including copyright and data‑protection laws.
• Infringing or violating intellectual property, privacy, or publicity rights of others through your User Content or use of the App.
• Uploading content that is harmful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable.
• Introducing malware, viruses, worms, Trojan horses, or other malicious code or engaging in any activity that disrupts or interferes with the App or its servers or networks.
• Attempting to gain unauthorized access to the App, other user accounts, or any systems or networks connected to the App.
• Using automated tools (such as bots, scrapers, or spiders) to access, query, or extract data from the App, except as expressly permitted via documented APIs.
• Reverse engineering, decompiling, or attempting to derive source code or underlying ideas from the App, except where permitted by law.
• Reselling, sublicensing, or exploiting the App or its content for commercial purposes not expressly authorized by us.
• Using AI‑generated outputs in a way that is misleading (for example, falsely representing AI‑generated content as human‑generated where it is legally or ethically relevant) or that facilitates fraud, harm, or misinformation.
• Using the App in high‑risk scenarios where failure or inaccuracy could lead to death, personal injury, or significant physical, environmental, or financial harm.

We reserve the right to investigate and take appropriate action (which may include content removal, account suspension or termination, and reporting to law enforcement) if we reasonably believe you have violated these Terms or engaged in prohibited conduct.

9. Intellectual Property Rights

The App and all related content and technology (excluding User Content) — including software, interfaces, designs, text, graphics, logos, icons, images, audio, video, and their arrangement — are owned by Company or its licensors and are protected by copyright, trademark, and other intellectual property laws.

Subject to your compliance with these Terms, Company grants you a limited, non‑exclusive, non‑transferable, non‑sublicensable, revocable license to access and use the App for your personal, non‑commercial use or, if applicable, for your internal business purposes as a paying subscriber.

If you provide any feedback, suggestions, or ideas regarding the App, you grant Company an irrevocable, worldwide, royalty‑free, fully paid‑up, perpetual, and transferable license to use, modify, and incorporate such feedback into the App or other products without any obligation to you.

10. Disclaimers And Limitation Of Liability

THE APP AND ALL CONTENT AND SERVICES PROVIDED THROUGH IT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON‑INFRINGEMENT.

Company does not warrant that the App will be uninterrupted, secure, or free of errors or harmful components, or that any defects will be corrected. The accuracy, completeness, or reliability of AI‑generated or third‑party content is not guaranteed, and you use such content at your own risk.

AI‑GENERATED OUTPUTS MAY BE INACCURATE, INCOMPLETE, OR BIASED. YOU ARE SOLELY RESPONSIBLE FOR REVIEWING AND VERIFYING SUCH OUTPUTS BEFORE RELYING ON THEM OR USING THEM IN ANY CONTEXT WHERE ACCURACY IS IMPORTANT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COMPANY AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE APP, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE APP WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS PAID BY YOU TO COMPANY FOR ACCESSING THE APP IN THE 12 MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM; OR (B) USD 100 (OR EQUIVALENT AMOUNT IN LOCAL CURRENCY). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THESE LIMITATIONS MAY NOT APPLY TO YOU.

11. Indemnification

You agree to indemnify, defend, and hold harmless Company, its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your violation of these Terms; (b) your use or misuse of the App; (c) your User Content; or (d) your violation of any rights of another person or entity or any applicable law.

12. Termination And Suspension

You may terminate your account at any time by using the account deletion or cancellation options available in the App or by contacting our support. Termination will be handled in accordance with our Privacy Policy and data retention practices.

We may suspend or terminate your access to the App, in whole or in part, at any time and in our sole discretion, with or without notice, including if: (a) you violate these Terms; (b) we suspect fraudulent, abusive, or illegal activity; (c) we are required to do so by law or a governmental authority; or (d) we decide to discontinue the App.

Upon termination, your right to use the App will immediately cease. Certain provisions that by their nature should survive termination (including those relating to intellectual property, disclaimers, limitations of liability, indemnification, and dispute resolution) will continue to apply.

13. Governing Law And Dispute Resolution

These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict‑of‑law principles.

In case of any dispute, claim, or controversy arising out of or relating to these Terms or your use of the App, the parties will first attempt to resolve the matter amicably through good‑faith negotiations.

If the dispute cannot be resolved amicably within 30 days, either party may submit the dispute to binding arbitration in accordance with the Arbitration and Conciliation Act, 1996 (as amended), with a sole arbitrator appointed in accordance with that Act. The seat and venue of arbitration will be a city in India specified by Company (for example, Mohali, Punjab), and the language of arbitration will be English. The arbitral award will be final and binding, and may be enforced in any court of competent jurisdiction.

Subject to the arbitration clause, any court proceedings arising from these Terms or for enforcement of an arbitral award will be brought exclusively in the courts having jurisdiction over the city specified above, and the parties consent to personal jurisdiction and venue in those courts.

14. Miscellaneous

These Terms, together with our Privacy Policy and any additional terms referenced or agreed in the App, constitute the entire agreement between you and Company regarding the App and supersede all prior or contemporaneous understandings.

If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

No waiver of any term or condition of these Terms will be deemed a further or continuing waiver of such term or any other term, and a party's failure to assert a right or provision under these Terms will not constitute a waiver of such right or provision.

You may not assign or transfer these Terms or any rights or obligations hereunder, by operation of law or otherwise, without our prior written consent. We may assign or transfer these Terms, in whole or in part, without restriction.

Neither party will be liable for any delay or failure to perform obligations (except payment obligations) due to causes beyond its reasonable control, including acts of God, war, terrorism, riots, pandemics, governmental actions, labor disputes, internet or telecommunications failures, or natural disasters.

Section headings in these Terms are for convenience only and do not affect their interpretation.

15. Contact Information

If you have any questions about these Terms or the App, please contact us using the details above.